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Home Service Agent · Gas Fireplaces

Gas Fireplaces

Gas fireplaces that won't light, pilots that won't stay lit, sooty glass, remote problems, and annual servicing — all licensed gas work, done right.

Common problems the agent helps with

Fireplace won't ignite

Pilot, thermocouple, or ignition module — the agent will ask what happens when you try.

Pilot won't stay lit

Classic thermocouple or thermopile failure. Very common, very fixable.

Sooty or foggy glass

A cleaning plus a burner tune — soot also means combustion is off, worth correcting.

Remote or wall switch dead

Receivers and switches fail more than the fireplace does — quick diagnosis.

Annual service

A safety check, cleaning, and tune keeps it safe and looking like a showroom unit.

Call a pro right now if…

  • Gas smell near the fireplace — outside, then Enbridge 1-866-763-5427 or 911
  • The CO alarm sounds when the fireplace runs — stop using it, ventilate, call
  • Flames look lazy, yellow, and sooty — shut it down until it's checked

Good to know

How often should a gas fireplace be serviced?

Annually — it's a gas appliance living in your living room. A yearly check keeps combustion clean and catches failing parts early.

Why is my flame yellow and sooty?

Incomplete combustion — dirty burners, wrong media placement, or venting trouble. It needs a tune, not just a wipe.

Do you install new units and log sets?

Yes — installations, conversions, and log-set replacements, all to code with proper venting.

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Home Service Agent
Online — replies in seconds
Free to use · A licensed local pro follows up · Emergencies: call 647-699-2474